Privacy Policy

Last updated: 27 September 2026

This Privacy Policy explains how Canny Heads Consulting ("we", "us", "our") collects, uses and protects your information when you use www.cannyheads.com and our services, including Gold Appraiser Training, consulting and related enquiries.

Information we collect

Details you give us: name, mobile / WhatsApp number, email, city or district, occupation, communication preference and any message you send through our forms.
Payment information: payments are processed by our payment partner Razorpay. We receive the payment status, transaction ID and amount. We do not collect or store your card number, CVV, UPI PIN or net-banking password.
Technical data: browser type, device information, IP address and pages visited, collected through standard server logs and cookies.

How we use your information

To respond to enquiries and contact you about the service you asked for, by phone, WhatsApp, SMS or email.
To register you for a training batch, confirm your seat and share schedules and session details.
To process payments, issue receipts or invoices and meet tax and legal obligations.
To improve our website and services and prevent fraud or misuse.

Sharing of information

We do not sell or rent your personal information. We share it only with:

Payment gateways (Razorpay) and banks, to complete your payment;
Service providers who help us run the website, hosting and messaging, under confidentiality;
Government or law-enforcement authorities when required by law.

Cookies

We use essential cookies to keep the website working and may use basic analytics cookies to understand usage. You can disable cookies in your browser; some features may not work properly.

Data security and retention

We use reasonable technical and organisational safeguards, including HTTPS encryption, to protect your data. We keep your information only as long as needed for the purposes above or as required by law (for example, tax records).

Your choices

You may ask us to access, correct or delete your personal information, or to stop contacting you, by writing to info@cannyheads.com. We will respond within a reasonable time.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with the updated date.

Contact us

Canny Heads Consulting
3B, 2nd Floor, Nallaiyah Complex, 70 Srinivasam Pillai Road, Thanjavur – 613001, Tamil Nadu, India
Email: info@cannyheads.com
Phone / WhatsApp: +91 72008 24009 / +91 95009 36499
GSTIN: 33AEFPV9659F1ZZ